Job Description

Salary Range: $60,000 - $70,000 / year

Join the Zaxbys Family!

At Zaxbys, we strive to create not just a place to eat, but a welcoming environment for fun, friendships, and fantastic food.

Why work with us?

• Competitive Pay
• Bonus Potential (Paid Quarterly): Up to 24% of Annual Salary
• Free Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities for Advancement

Benefits

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Employer Paid Life Insurance
• 401(k) with Employer Match

Duties and Responsibilities

• Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class.
• Ensure that the restaurant delivers memorable experiences to guests.
• Maintain appropriate staffing levels through effective recruitment, training, and retention strategies.
• Mentor and coach team members, ensuring they receive the necessary training and support.
• Efficiently manage scheduling to optimize sales and control labor costs.
• Plan shifts and communicate expectations clearly to the team.
• Uphold service, product quality, and cleanliness standards consistently.
• Foster a positive culture and maintain high team morale through guidance and leadership.
• Drive profitability through sales growth, cost control, and adherence to operational standards.
• Enhance community relationships to attract and retain guests.
• Monitor costs and operational compliance with policies and procedures.
• Complete regular performance reviews for team members.
• Ensure adherence to all applicable laws and guidelines.
• Utilize management tools for accurate record-keeping.
• Review performance metrics and devise plans for improvement.
• Manage guest and team member concerns with professionalism.
• Maintain flexibility to perform tasks beyond this job description as needed.
• Enforce safety protocols for a secure working environment.

Job Qualifications

To qualify for this role, the following criteria must be met:

• Must be 21 years or older.
• Valid driver’s license, vehicle insurance, and reliable transportation required.
• Open availability with a willingness to work 5 days and 48 hours a week.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Successful completion of a background check and motor vehicle report.
• Exceptional leadership, organizational skills, and a cooperative demeanor are essential.
• Required minimum education: High school diploma or equivalent; some college preferred.
• 3-5 years of management experience required, with restaurant management experience preferred.

Capability Requirements

To successfully perform the essential functions of this position, the following capabilities are necessary. Reasonable accommodations will be considered.

• Ability to sit, stand, and walk continuously.
• Occasional bending, crouching, or climbing, including ladder use.
• Regularly lift, push, pull, and carry up to 50 pounds.
• Frequent use of hands and wrists for grasping and fine tasks.
• Effective communication through speech, reading, and writing.
• Possess audio-visual discrimination to observe and react to the environment.
• Work in varied temperature conditions and manage potential food allergens.
• Safely operate restaurant equipment, including knives and fryers.

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