Job Description

Office Coordinator

We’re looking for an enthusiastic, people-focused Office Coordinator to join our growing team in West Virginia. If you’re detail-oriented, love connecting with people, have a proven track record of success in office administration, and genuinely enjoy making processes better for everyone, we want to hear from you!

Responsibilities:

• Provide exceptional customer service, addressing client inquiries and concerns professionally, promptly, and with a warm, relationship-building approach.
• Manage daily office operations, including filing, data entry, and ensuring day-to-day staff needs are met.
• Support accounting tasks such as invoicing, payment processing, and record reconciliation.
• Coordinate shipping and logistics for both incoming and outgoing goods, ensuring accuracy, timely tracking, and delivery.
• Actively collaborate with team members to optimize workflow, identify inefficiencies, and implement creative improvements.
• Maintain accurate and detailed records, ensuring information is consistently up-to-date and organized.
• Assist with preparing various reports and documents as needed by the management team.
• Serve as a positive culture leader by fostering strong relationships with coworkers and customers, promoting teamwork, and bringing energy and new ideas to the office every day.

Qualifications:

• Proven experience in an office assistant role or similar administrative position.
• Solid understanding of basic accounting principles and practices.
• Familiarity with shipping and logistics processes.
• Exceptional communication and customer-service skills with a natural ability to connect with people and build lasting relationships.
• Highly organized, detail-oriented, and able to juggle multiple tasks in a fast-paced environment.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Experience with Sage accounting software is a plus.

Who We’re Looking For (Culture & Mindset):

• A true culture leader who brings positivity, enthusiasm, and a team-first attitude every day.
• Someone with a strong need to connect—building genuine relationships with customers, coworkers, and vendors is second nature to you.
• Highly collaborative; you thrive when working with others and actively contribute ideas.
• Entrepreneurial mindset—you see challenges as opportunities and naturally look for better, smarter ways to get things done.
• Creative problem-solver who doesn’t just follow processes but continually asks, “How can we make this even better?”
• Comfortable taking initiative and ownership; you’re not satisfied with “good enough” and enjoy improving systems that impact the whole team.

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